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Automate customer interactions with AI-powered WhatsApp chatbots,

designed for seamless engagement and instant responses

WhatsApp
Business Platform

Trusted WhatsApp messaging at scale

Deliver data-driven customer engagement globally with WhatsApp messaging—powered by Twilio.

Integrate WhatsApp with
flexible APIs and software

Reach customers on WhatsApp with unrivaled scale and connectivity. Take advantage of the WhatsApp Business Platform and build any personalized customer engagement solution with Twilio’s trusted APIs, software, and first-party customer data.

Software and APIs to meet any of your customer engagement needs

Power Your Business with
WhatsApp Messaging

  • Transactional Messaging

    Send real-time alerts, notifications, promotions, and marketing messages via WhatsApp with a reliable API.

  • Conversational Messaging

    Engage customers effortlessly with a single API for customer support and conversational commerce on WhatsApp.

  • Omnichannel Contact Center

    Deliver personalized customer experiences across WhatsApp, email, voice, SMS, and more.

  • Personalized Communications

    Leverage data-driven insights to create highly targeted, personalized messaging across WhatsApp and other channels.

  • Secure Account Verification

    Prevent fraud and enhance security by verifying users via WhatsApp, SMS, voice, email, push notifications, and OTPs.

Contact us for the free consultation

Book a free consultation to design WhatsApp Chatbot, Integration for your organization.

Contact Us

Get Your
Free Consultation

Frequently Asked Questions (FAQs)

What is the 2bSoftech WhatsApp Chatbot?

The 2bSoftech WhatsApp Chatbot is an AI-powered solution designed to automate customer interactions on WhatsApp, providing seamless engagement and instant responses.

What key features does the WhatsApp Chatbot offer?

The chatbot offers features such as transactional messaging for real-time alerts and promotions, conversational messaging for customer support, omnichannel contact center capabilities, personalized communications using data-driven insights, and secure account verification through various methods.

How does the chatbot integrate with existing business systems?

The 2bSoftech WhatsApp Chatbot integrates with flexible APIs and software, allowing businesses to connect with customers on WhatsApp at scale. It leverages the WhatsApp Business Platform powered by Twilio to build personalized customer engagement solutions.

Who can benefit from using the 2bSoftech WhatsApp Chatbot?

Businesses of all sizes looking to enhance customer engagement through automated interactions on WhatsApp can benefit from the chatbot. It’s particularly useful for those aiming to send real-time notifications, provide customer support, conduct conversational commerce, and ensure secure account verification.